DA
David A
1 reviews | Active since Oct 2009
20 Nov 2015, 14:53
Added to the Edgars Club without my consent
I have had the edgars club added to my profile without my consent. When I found this out, I called the call centre from within Edgars Sandton. According to the agent, I \gave"consent in March of this year. I told him to cancel the club"
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Edgars's replyOfficial
23 Nov 2015, 13:19Hello davidaug,
Thank you for raising your apprehensions with us. Please be advised the accounts department is in receipt of this query. We can understand the frustration caused and for that we sincerely apologise. Investigations will be conducted and upon findings, feedback will be given to you shortly.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your apprehensions with us. Please be advised the accounts department is in receipt of this query. We can understand the frustration caused and for that we sincerely apologise. Investigations will be conducted and upon findings, feedback will be given to you shortly.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply23 Nov 2015, 13:19
Official
Hello davidaug,
Thank you for raising your apprehensions with us. Please be advised the accounts department is in receipt of this query. We can understand the frustration caused and for that we sincerely apologise. Investigations will be conducted and upon findings, feedback will be given to you shortly.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for raising your apprehensions with us. Please be advised the accounts department is in receipt of this query. We can understand the frustration caused and for that we sincerely apologise. Investigations will be conducted and upon findings, feedback will be given to you shortly.
The reference number for your query is: ***/GO
If you require any further assistance, kindly contact the accounts department on ***.
Kind regards,
Customer Experience Team.
Call Centre: ***