<p>I've had an Edgars account for 4 to 5 years. After checking my online statements I was shocked to see that added subcriptions for sms's and airtime was added numerous times. I want back as far as 2015 and saw that I was being billed ever since. I called into the call centre and the lady told me it has been cancelled and when I asked why I was being billed the lady dropped the phone. I went into the Edgars branch in promenade mitchills plain. The guy who assited me at the cellphone counter advised that I will receive a call from one of their ota agents. When I asked him why I was being billed he laughed and said that he cannot tell me. I have since not received a call and it's been 2 months. Very disgusted as when I try calling the call centre the line keeps dropping.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that there is subscription has been cancelled on your account, for further clarity
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that there is subscription has been cancelled on your account, for further clarity
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that there is subscription has been cancelled on your account, for further clarity
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that there is subscription has been cancelled on your account, for further clarity
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
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