SYSC
Supplier, You Suck! CS
1 reviews | Active since May 2010
17 Dec 2015, 10:12
Added insurance products to bill WITHOUT consent
Edgars Wonderboom Junction<br> <br> Could you please tell me how can you just add insurance products to my account without consent and expect me to pay it? <br> <br> After buying some shirts i get an sms to say that you added insurance products to my account. How dare you? Please send me the consent form where i requested this insurance. So i reversed the insurance but guess what, i am still being billed!<br> <br> Please sort this out immediately and reverse the charges you added without consent. Also, I would like to attend the disciplinary for the cashier who added this without consent. This is *****ing! I will request products from you if I want them!<br> <br> Edgars, your service sucks!
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Edgars's replyOfficial
20 Dec 2015, 08:42Hello YOU SUCK!,
It is with great displeasure to hear that you were enrolled for Financial Services without your consent. That is certainly not the type of service that indicates our standards. Please be advised you did not provide us with your account details so we may refer this query to the accounts department manager.
Please revert to us at *** and copy ***. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you were enrolled for Financial Services without your consent. That is certainly not the type of service that indicates our standards. Please be advised you did not provide us with your account details so we may refer this query to the accounts department manager.
Please revert to us at *** and copy ***. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
Edgars's reply20 Dec 2015, 08:42
Official
Hello YOU SUCK!,
It is with great displeasure to hear that you were enrolled for Financial Services without your consent. That is certainly not the type of service that indicates our standards. Please be advised you did not provide us with your account details so we may refer this query to the accounts department manager.
Please revert to us at *** and copy ***. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***
It is with great displeasure to hear that you were enrolled for Financial Services without your consent. That is certainly not the type of service that indicates our standards. Please be advised you did not provide us with your account details so we may refer this query to the accounts department manager.
Please revert to us at *** and copy ***. We sincerely apologise for the overall experience.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the accounts department on ***
Kind regards,
Customer Experience Team.
Call Centre: ***