added charges to my account
<p>edgars are the biggest ****** alive. this month I receive me statement and a mobile fee and some air subscription has been added to my account. I did not agree to any if this. I will not pay it. I will be reporting this to the ombudsman. you may go ahead and close my account.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter to the R.M.C.S team and feedback will be reverted directly to you by their team after actioning accordingly
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. We have escalated the matter to the R.M.C.S team and feedback will be reverted directly to you by their team after actioning accordingly
Kindly find the RMCS details below
Tel: ***
Email: ***
A reference number for the complaint logged on your behalf is as follows ***/GO.
Kind regards.
Customer Experience Team
Call Centre: ***.