ET
Elelwani T

1 reviews | Active since Feb 2014

14 Aug 2019, 12:46

Added accounts

Hello Peter I received a reply msg from EDCON in response to my enquiry and I am not happy at all.

They said: 1. Records shows that the club was accepted the time I opened an account and that's not true 2. "the policies were cancelled as per your request and we have requested your refund for the amount of R430. 40 regarding your account protect funeral plan"

I went to Edgars Markpark last Sunday.they were two guys who helped me open my account.On Sunday I found only one guy, He told me that the other one is no longer workin. The guy still remember me correctly. He said he never add such things into my account and he is more than ready to testify because he still remember it that I went there for a phone n they never explained such things to me.

He said they do add such things in your account even if you didn't add them so May you please do the right thing for me and for your business.

Hello Peter, I never added those accounts and I want my money back please

Thank you

0
Replies (1)
Edgars
Edgars's reply14 Aug 2019, 16:25
Official
 Dear Elelwani

Thank you for making contact with us regarding your account.
Kindly note that the two products have been canceled on the 4/8/19 and the reversals done.
This will update on your next statement.

We apologise for the frustrations caused to you .

***/GO

Kind regards

Edgars Customer Experience Team
*** 

Best regards,