1 reviews | Active since Jun 2012
accounts via sms
To whom it may concern at Edgars<br> <br> I have been receiving my accounts via sms on my cellphone. I never requested this, nor do they ever download, so basically I have no idea what it is that I owe, nor can I see a balance! I feel that my account should revert to being posted so that I am able to keep a better check on things, as right now I don't have a clue! I also then get cheeky smses about being handed over if I don't pay the account ( of which I have no references as they cannot be viewed on my phone!) Therefore its a system I feel that doesn't work for all.... Id appreciate a response and a solution to this query as I find it totally frustrating and annoying, and to be honest its ONLY at Edgars that this occurs<br> Awaiting your response....a practical one please! ( I pay my account every month btw....)<br> <br> Beverly
We would like to apologise for the overall experience. Please be advised we have activated the system for electronic statements, which you will receive each month via email. The latest statement has been emailed to you.
Please find your reference number:***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
We would like to apologise for the overall experience. Please be advised we have activated the system for electronic statements, which you will receive each month via email. The latest statement has been emailed to you.
Please find your reference number:***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team.
***
Best regards,
