Accounts are never updated!
After some battles with this retail group regarding my \owing"balance"
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Edgars's replyOfficial
11 Apr 2015, 16:23Hello shadow88,
Thank you for bringing this matter to our attention. Kindly note the payment was made on the 10th of March after the cut-off date. The update was done after the 14th of March. Kindly note your payment profile will reflect the status of the account from previous months, but it will be updated as account paid up and closed.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Kindly note the payment was made on the 10th of March after the cut-off date. The update was done after the 14th of March. Kindly note your payment profile will reflect the status of the account from previous months, but it will be updated as account paid up and closed.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Edgars's reply11 Apr 2015, 16:23
Official
Hello shadow88,
Thank you for bringing this matter to our attention. Kindly note the payment was made on the 10th of March after the cut-off date. The update was done after the 14th of March. Kindly note your payment profile will reflect the status of the account from previous months, but it will be updated as account paid up and closed.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Kindly note the payment was made on the 10th of March after the cut-off date. The update was done after the 14th of March. Kindly note your payment profile will reflect the status of the account from previous months, but it will be updated as account paid up and closed.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***