ACCOUNTS

<p>Since Ive had my account I have not recieve a statment (which I should have probably sorted out a while back) but I have always had great service from them so I didnt think it was nessessary as I was getting it posted at the time and blambed it on the post office.</p> <p> </p> <p>but ive decided i wanted to start fresh with no debt at a new job so I asked Edgars to email me my statement to see what I owe. Firstly I discover that my account amount is over the limit I agreed to and i have "benifits & club" costs added to my statement. i thought this was strange so i asked for the last 6 months statements and I queried the additinal benifits. </p> <p> </p> <p>I got the last six months statements and I see the additionsal benifits have been added to all of them! so i was now angry so I emailed them again about a the additionals and I phoned. I was told they would get back to me.</p> <p> </p> <p>I have been doing follow up emails for a while. I mean I am willing to pay for these additionals if I somehow agreed to them so I have asked for proof for over a month, but i dont think i agreed to them so i decide not to pay my account because if these additionals have been on my account since i opened the account without my permission then Edgars would owe me money.</p> <p> </p> <p>so last week a get a letter saying the are going to blacklist me and ive been getting calls about my account but every time i talk to them and tell them my problem they say i must just pay and they will get back to me.</p> <p> </p> <p>today i decided let me phone them because i dont want to have a bad creit record. they tell me the have record of my problem but someone will get back to me.</p> <p> </p> <p>HOW MUCH LONGER DO I HAVE TO WAIT UNTIL SOMEONE GETS BACK TO ME!</p>