1 reviews | Active since Mar 2009
<p>My mother is a pensioner who has found herself without means to support herself, yet she still tried to contact Edgars to make a payment plan. She has been bul**** and intimidated for actually trying to do the right thing. Instead they are now sending threatening letters with interest on interest. To add insult to injury she tried to get a statement so that we can assist and the branch refused to give her that?</p> <p> </p> <p>Is this any way to treat our elderly. Says volumes to the corporate culture and identity of Edgars. I for one am not sure I would frequent your stores if this is how you treat the general public.</p> <p> </p> <p>Would be nice if someone could call me to discuss. Number is ********** and account in question is Mrs S.P Brazier.</p> <p> </p> <p>Thank you.</p> <p> </p> <p>Rgds</p> <p>Belinda</p>
We are so sorry to hear about your unpleasant experience concerning your mothers account.
We have escalated your query to our accounts department to investigate with regards to the account, you will be receiving feedback shortly.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
We are so sorry to hear about your unpleasant experience concerning your mothers account.
We have escalated your query to our accounts department to investigate with regards to the account, you will be receiving feedback shortly.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Best regards,
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