AW
Andrea W
1 reviews | Active since Jan 2015
17 Apr 2017, 22:39
Account status
<p>I had an Edgars account which was in arrears and after making arrangements was paid in full. I was then told by Edgars that they closed the account...although I was in contact with them and been making arrangements. I was told that I have to reapply for a new account. Now whenever I try to reapply it shows that I already have an account with Edgars. So what exactly is the status of my account? I can't use that Account, but it's still open on your system? Can they reopen that account? Thank you.</p>
Helpful (0)
Replies (3)0
Replies (3)
Edgars's replyOfficial
18 Apr 2017, 14:50We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account.Please find the below reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply18 Apr 2017, 14:50
Official
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account.Please find the below reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
18 Apr 2017, 14:50We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account.Please find the below reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply18 Apr 2017, 14:50
Official
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account.Please find the below reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
18 Apr 2017, 14:51We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account.Please find the below reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply18 Apr 2017, 14:51
Official
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account.Please find the below reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,