Account settlement complaint

Item: Edgars
Rating: 2
Author: Celeste S

Good day <br> <br> This Edcon account was settled and a discount was given , I am now receiving letters from debt collectors stating an amount of R 1397.03 is still outstanding and payment is expected within 48hours.

Helpful (0)

Replies (4)

Edgars's replyOfficial

20 Apr 2016, 15:07

Hello celhan,

Thank you for taking the time to share your concerns with us.

Please be advised your query has been escalated to our accounts management team for further assistance regarding your account.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Edcon customer experience team,
***

Best regards,

Edgars's reply20 Apr 2016, 15:07

Official

Best regards,

Celeste S's updateReviewer Update

05 May 2016, 05:26

Good day I am still awaiting feedback on this issue.

Celeste S's update05 May 2016, 05:26

Reviewer Update

Good day I am still awaiting feedback on this issue.

Celeste S's updateReviewer Update

13 May 2016, 09:43

I have not received any update from Edcon but the account has not been handed over to a different debt collecter. I would appreciate feedback asap as promised.

Celeste S's update13 May 2016, 09:43

Reviewer Update

I have not received any update from Edcon but the account has not been handed over to a different debt collecter. I would appreciate feedback asap as promised.

Celeste S's updateReviewer Update

13 May 2016, 09:44

* has now been handed over to another debt collector.

Celeste S's update13 May 2016, 09:44

Reviewer Update

* has now been handed over to another debt collector.

Account settlement complaint

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