Account Settled Still charged

<p>i have setlled my account with Edgars last year. i app**** to by an property and got notified that i am in arears with my edgars account.</p> <p> </p> <p>phoned today and got notified that the monthly fees and Insurance was not removed. now i got a bad score rating and cant apply for the property till this is sorted.</p> <p> </p> <p>i want this to be corretced and my score rating corrected. if i lose this property i will take this to the FSB as this is ****y servise from Edgars and their account department</p>