Account Query

hi,<br> <br> This is with reference with the account no. mentioned below. I went to Jabulani mall on the 02 Jan to make a purchase and to also pay my account, I asked the cashier's name mentioned above how much I needed to pay and she advised me how much was due and i asked her to please also add those items to my card as i would like to make a purchase,both my edgars card and cheque card were taken to process the transaction, I didnt check my receipt as i left the store which is probably something i should have done to avoid all this mess..To my surprise I get calls and sms's advising me that my account is overdue, how is my account overdue when i made a payment of R204.94??<br> I've asked the lady from the debt collecting company to escalate the matter and she dropped the phone in my ear...her response was that her job was to only notify me and that she's not involved in rectifying mistakes!! shocked at her comment.... <br> I would like to have this sorted as a matter of urgency as I intend on closing this account very soon. I still have the receipt as proof. In future can the collectors who phone also have patience to hear one's side of the story as with my case this was made in error!!!!!<br>