Account Protection Plan Claim

I have been an Edgars accountholder for almost 20 years and have always kept my account in good stead. I also have numerous financial services insurance on the account that has always been up to date. I have been retrenched and submitted the claim to the relevant store and the claim was processed and approved by their administrator.<br> <br> That was on the 10th April 2015. To date the claim is still pending, no payment has been made into my account. I am being referred to different people all the time with nobody getting back to me. I have also sent numerous emails to the financial department and the feedback I get is that it will be processes. This is now affecting my credit score.<br> <br> Please all note that, the money you pay monthly is not worth the effort. The service is shocking and communication non-existent.<br> <br> To date I still have not had any feedback and this is now going on 2 months<br> I