RM
Raees M
1 reviews | Active since Jun 2015
04 Sept 2015, 13:36
Account Payment
I went to Edgars in the Glen shopping mall to pay my account I used my card to swipe however the transaction was declined due to a technical error before checking the slip the cashier said its declined its cause you don't have money in your account, for me that was the worst point of service a client could get I left without paying my account.
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Edgars's replyOfficial
05 Sept 2015, 11:18Hello RaeesL,
Thank you for addressing your concerns with us.
We do apologise for the unprofessional manner of the staff which will be addressed by management .
We thank you for your patronage.
Reference Number: ***/GO
Kind regards,
Edcon Customer Experience Team
***
Thank you for addressing your concerns with us.
We do apologise for the unprofessional manner of the staff which will be addressed by management .
We thank you for your patronage.
Reference Number: ***/GO
Kind regards,
Edcon Customer Experience Team
***
Best regards,
Edgars's reply05 Sept 2015, 11:18
Official
Hello RaeesL,
Thank you for addressing your concerns with us.
We do apologise for the unprofessional manner of the staff which will be addressed by management .
We thank you for your patronage.
Reference Number: ***/GO
Kind regards,
Edcon Customer Experience Team
***
Thank you for addressing your concerns with us.
We do apologise for the unprofessional manner of the staff which will be addressed by management .
We thank you for your patronage.
Reference Number: ***/GO
Kind regards,
Edcon Customer Experience Team
***
Best regards,