JW
Jade W
1 reviews | Active since Nov 2011
05 Nov 2015, 10:01
ACCOUNT PAID UP - DEBT REVIEW - NO RESPONSE
Hi<br> <br> I have tried countless times to get through to the help line *** and waiting for an operator for so long.<br> <br> I just need someone to come back to me advising the reason this account is still blocked even though its up to date.<br> <br> Thanks.
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Edgars's replyOfficial
05 Nov 2015, 15:10Hello JadeJaclynn,
Thank you for bringing this matter to our attention. Please be advised your query have been escalated to our accounts management team in regards to the block code on your account.
You will be receiving feedback shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised your query have been escalated to our accounts management team in regards to the block code on your account.
You will be receiving feedback shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Edgars's reply05 Nov 2015, 15:10
Official
Hello JadeJaclynn,
Thank you for bringing this matter to our attention. Please be advised your query have been escalated to our accounts management team in regards to the block code on your account.
You will be receiving feedback shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised your query have been escalated to our accounts management team in regards to the block code on your account.
You will be receiving feedback shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***