1 reviews | Active since Feb 2019
Account paid up but still blacklisted
My name is Charlton Neniels my id number is ********** 231088 I am a very unhappy South-African Citizen I paid all my creditors in February 2019 wanting to better my life we are in June 2019 and my credit record is not updated as of yet I have lost out on a place to stay a rent to buy meaning that I will own the place in the near future and also on 3 job opportunities because my name is blacklisted its buissness administration learnership A service consultant position at discovery ,and Administration position at Fnb bank .I have also requested paid up letters however my name is still blacklisted . I just don’t know what to do anymore my life is a mess the reason why I paid its because I wanted my name clean so I can better my life .My life is a mess because my name is still blacklisted .They provided me with paid up letters but never did anything with regards to my name being listed .
Thank you for making contact with us.
We have raised your concerns with our Accounts Management Team for investigations and we will revert with urgent feedback.
Please accept our sincere apologies for the frustrations caused to you
***/GO
Kind regards,
Edgars Customer Experience Team
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Thank you for making contact with us.
We have raised your concerns with our Accounts Management Team for investigations and we will revert with urgent feedback.
Please accept our sincere apologies for the frustrations caused to you
***/GO
Kind regards,
Edgars Customer Experience Team
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Bellow is the email I got from edgards
Good day Mr Neniels, Account number : ********** ********** 89413 Reference number : ********** 1307/GO Thank you for your enquiry. Kindly follow up with TransUnion as our Accounts Team advised the TransUnion Group that your account was paid up. Kindly refer to the below details. Any further concerns, please do not hesitate to contact us for further assistance and more clarity. Accounts Department: ********** Email address: ********** 925
Hi Joyce
I really am not going to do any follow ups with Transunion or what so ever it is easy for you guys to blacklist people when they owe you but to clear the peoples names it takes you 4 months .I feel that edgars did what they had to do to get me to pay the account I did as requested from Edgars why should I still be send from pillar to post to get the listing off my name when edgars is the people that listed me and when I paid my account 4 months ago for the listing to be removed .I am really not going to that I want the listing off my name I did not list myself edgars did .
Regards
Bellow is the email I got from edgards
Good day Mr Neniels, Account number : ********** ********** 89413 Reference number : ********** 1307/GO Thank you for your enquiry. Kindly follow up with TransUnion as our Accounts Team advised the TransUnion Group that your account was paid up. Kindly refer to the below details. Any further concerns, please do not hesitate to contact us for further assistance and more clarity. Accounts Department: ********** Email address: ********** 925
Hi Joyce
I really am not going to do any follow ups with Transunion or what so ever it is easy for you guys to blacklist people when they owe you but to clear the peoples names it takes you 4 months .I feel that edgars did what they had to do to get me to pay the account I did as requested from Edgars why should I still be send from pillar to post to get the listing off my name when edgars is the people that listed me and when I paid my account 4 months ago for the listing to be removed .I am really not going to that I want the listing off my name I did not list myself edgars did .
Regards