yB
yonela B

1 reviews | Active since Jul 2018

09 Jul 2018, 15:34

Account paid please update the Credit bureau

Am so not happy with the service i got at Edgars i paid my account in full on the 17th of July 2017, i asked for a paid up letter which they emailed and promised me that they will update on the NCR that the account was paid up, untill today a year later i cant open account any where else as am told that i still owe edgars, ypu making my life a living hell as i cant get credit anywhere else, please do something about this as its messing up my life, i cant even get a student loan for my kids please remove my name or state that the account was paid up

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Replies (1)
Edgars
Edgars's reply10 Jul 2018, 11:36
Official

Thank you for making contact with us .Apologies for the frustrations caused to you .

Kindly note that our accounts department have requested for an itc update .This will be updated at the end of this month .

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Kind regards

The Edgar's Customer Experience Team

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