uM
unathi M

1 reviews | Active since Apr 2011

20 Oct 2015, 12:39

Account paid in full & all of a sudden I am owing?

I have an account with Edgars which I paid in full in August and now I a getting endless statements and payment reminders of a R173 that I a now owing Edgars. How can that be? How can 00 Zero Zeri bare interest? My interest is on What? They tick boxes for useless magazines and insurance which people did not chose. I surely did not join anything and as for insurance, since I nothing

0
Replies (1)
Edgars
Edgars's reply21 Oct 2015, 12:43
Official
Hello unathimab,

Thank you for making contact with us.
As per our discussion the Club VIP enrolment was actioned on the same day when the account was opened in store .

Our store will investigate further and provide you with feedback regarding the enrolment . .
Reference Number: ***/GO


Kind regards,

Customer Experience Team
***