Account Overpaid

My Edgar's account *** was overpaid by R1,935.58 on the 20/01/2015 and till date I have not received my refund I was told on the 28/02/2015 that I will receive the refund in 7 working days latest but till today I am still waiting. The account was paid in full I don't owe Edgars as I always do my best in keeping a good credit profile but this unacceptable I am expecting my money today.<br> <br> From: Siphiwe Tshabalala [Email Removed] <br> Sent: 28 January 2015 02:42 PM<br> To: Shoba, Nkanyiso (CC-Cross Skilling)<br> Subject: Re: FNBLoans: Debt Cons for Client ***: SHOBA, NB <br> <br> Good day Valued Customer, <br> <br> Account Number: *** <br> <br> In response to your request regarding the above-mentioned account, we hereby confirm that the account was closed.<br> <br> Kindly note that your account was overpaid with an amount of R1,935.58, should you want refund of the amount you may go to any of our store for a refund. <br> <br> Thank you for your support, and we look forward to being of service to you in the future. <br> <br> Should you require any further assistance, please do not hesitate to contact us on the number below.<br> <br> Regards,<br> Siphiwe Tshabalala<br> Customer