ACCOUNT NO. ***

We just received a phone call from the Collections Department or a company that was appointed by Edgars for collections. For a couple of months now we are trying to sort out my son's account, but with no success. Last week we went into the branch and obtained full statements on the account and came across what the problem was. Receiving this phone call just now, I am highly upset with the manner in which we as an EDGARS client were treated. FOR SURE we will be closing this account after full payment. My son tried to explain that he lost his job and eventually my son said that he gives me permission to talk as well. However this gentleman talking to us, was consistently being 'very clever' interrupting and not giving my son a chance to talk. I tried to get the guy's attention to ask a question (AFTER MY SON SAID HE GIVES ME PERMISSION TO TALK), however he kept on interrupting saying that he needs to speak to one of us.... WELL if you keep quite and give me a change to talk, I can then talk. He doesn't give us a change to talk. SO - PLEASE DON'T PHONE ME. We will pay the amount outstanding over two months -END OCTOBER & END NOVEMBER 2019. THEN, we will close the account. May you can read, seeing that you don't give us a change to talk.