MM
Mercia M

1 reviews | Active since Sept 2017

02 Sept 2017, 15:10

Account mystery

I once had an account with Edgars now as I was applying for debt review they claim I owe them for an account that was suppose to be scaped off more then 5years ago. I am confused as how come a debt of more then 5years is being requested ..******** malpractice

0
Replies (4)
Edgars
Edgars's reply04 Sept 2017, 08:31
Official

Kindly furnish us your account or ID number by calling ***, so that we may liaise with the accounts team regarding the account query . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards.

Customer Experience Team

Call Centre: ***

Best regards,

Edgars
Edgars's reply04 Sept 2017, 08:31
Official

Kindly furnish us your account or ID number by calling ***, so that we may liaise with the accounts team regarding the account query . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards.

Customer Experience Team

Call Centre: ***

Best regards,

MM
Mercia M's update17 Nov 2017, 13:57
Reviewer Update
Still no feedback even after correspondence emails
MM
Mercia M's update06 Mar 2018, 10:23
Reviewer Update
Still awaiting feedback .. ***