rM
ra M

1 reviews | Active since May 2015

11 May 2015, 23:02

Account in arears

I have paid the closing balance on my Edgars account on 15 April at Jetmart Southgate mall. Im now getting calls and sms from Edcon saying that Im still owing on that account . I have faxed proof of payment and bank statement to Edcon, but nothing seems to be helping. I'm worried about this because they have started adding interest on my account . I'm very disappointed on Jetmart and Edgars .

0
Replies (1)
Edgars
Edgars's reply12 May 2015, 12:03
Official
Hello rudzani02,

Thank you for your query.

As per our telephonic discussion, kindly be advised that your query has been forwarded to the accounts department to look into and advise accordingly.

Feedback will then be provided to you.

The reference for your query is as follows: ***/GO

Thank you for your patience and continued support.

Kind Regards
The Customer Experience Team
***

Best regards,