Account hassles

A few weeks ago I opened a new account at Edgars - I cancelled the account straight after opening it because it was for 12 months with interest. I swore that I won't consider buying there again.<br> <br> After a phone call from head office they confirmed my account was indeed closed and all was settled.<br> <br> I wanted to apply again from scratch for a 6months account at the Vryheid branch seeing as Bloemfontein branch couldn't help me last time. However after reapplying all over again I wasted my time yet again. I made it clear as the light of day that I want A 6 MONTH INTEREST FREE ACCOUNT - but no...<br> <br> My first account was never cancelled and they just issued it all over again - why the hell will head office call me and confirm my account is closed and when I reapply for a interest free account I find out the account is still open!!!<br> <br> This is unacceptable. So the problem lies with head office all the time! How on earth am I suppose to open an account from one of your branches if the main problem lies with you!?