ACCOUNT HARASSMENT FROM EDGARS

I write on behalf of my sister, Ms M Ramsunker, who is being inundated with sms's and correspondence with regards to a non-payment of an Edgars account.<br> <br> My sister has not been to an Edgars outlet in the past year and has not purchased nothing on credit from Edgars - why is she being harassed in this manner??<br> <br> When we contact the number given on a \demand letter"the accounts department are clueless and are very unhelpful at resolving this issue.<br> <br> why is my sister being harassed as she has not taken nothing on credit from Edgars? <br> Edgars call centre agents are totally *********** and there is no resolve.<br> <br> please please rectify URGENTLY as this is going on from April 2015"""