Account Enquiries

I have tried amy times to get a response from Edgars regarding my account. It was fully paid up then a lady with the name Lindiwe added a journal entry of over R2000 on my account. I quiried this many times and no response from Edgars. My monthly payments was tranfered to a nother person's account for a long time. After this has been picked up the funds was tranfered back into my Edgars account. This was done after my account was fully paid. So my account was in credit for over R2000. Edgars then paid this extra money into my bank account so my account with Edgars was settled. After a few months Lindiwe then debit my account again with the same amount as before. I need this rectified as this amount is compiling interrest as well on my account. Thanks, Benjamin Duminy