1 reviews | Active since Feb 2017

08 Feb 2017, 13:36

Account Detail Changed

<p>My account details are chaged from Edgars without my knowledge. After 10 calls still no resolution on the problem. On top of that my account details has been provided to a person who want to open new account at Edgars. They keep promising me that they will contact me with resolution - until today nobody contact me. But they still sending sms's and emails that account is overdue. Will not pay a cent until my account details are not sorted !</p>

0
Replies (2)
Edgars
Edgars's reply08 Feb 2017, 16:25
Official

Kindly be advised that the matter regarding the your details to be corrected, has been sent to the accounts team for actioning. The accounts team may be reached on the below details regarding follow up. Please find the below reference number for your email ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply08 Feb 2017, 16:26
Official

Kindly be advised that the matter regarding the your details to be corrected, has been sent to the accounts team for actioning. The accounts team may be reached on the below details regarding follow up. Please find the below reference number for your email ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,