Account Declined
<p>Hi,My name is Lelethu,I wemt to Alberton City to open an account at Edgars,after a week of not hearing anything from them,I called to check and they told me that my account declined,buy to my surprise I do not have any clothing account,I've got my cell phone contract that I'm paying very well.They couldn't tell me as to why is my account declined they only asked if do I have another account and my answer was no cause I do not have any,they told me to try and open an account again after 3 months.</p>
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Replies (2)
Edgars's replyOfficial
30 Jun 2017, 14:07
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post l ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply30 Jun 2017, 14:07
Official
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post l ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's replyOfficial
30 Jun 2017, 14:07
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post l ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,
Edgars's reply30 Jun 2017, 14:07
Official
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post l ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***.
Best regards,