EF
Eon F

1 reviews | Active since Dec 2013

18 Feb 2015, 13:00

Account closure

Good day<br> <br> My details:<br> Eon Fritz<br> ID: ***<br> Account no: ***<br> <br> I would like to express my deepest disappointment in the service i got from Edgars. Firstly I expirience really bad financial problems two years ago and my account was written of and a bad record listed on ITC. I have since recovered and managed to settle the account in full last August 2014. Proof of payment and settlements were received. however my ITC was not updated. I have been trying to get my name cleared for the past 7 months. No responses to my request to the company and not even a acknowledgement makes it worse.<br> I need to now apply for finance and this account is holding me back for the past two months. i had to lose out on two promotions as i do not have my own car and cant apply for one due to this delay.<br> <br> please get my name removed and my ITC record updated ASAP.<br> I also need acknowledgement and the time frame that this will take.<br> <br> Please contact me on [Email Removed]<br> <br> Regards<br> Eon Fritz

0
Replies (1)
Edgars
Edgars's reply20 Feb 2015, 09:14
Official
Hello Eon Fritz,

With reference to your email received, please note that we need to update your personal details before we can send your paid up letter. kindly contact us to update your details on the telephone number provided Should you have any further queries please do not hesitate to contact us via our call centre on *** or ***
Reference Number: ***/GO

Kind regards

Customer Experience Team
***

Best regards,