Account closed for 6+ years but account still in arrears...
<p>We are still receiving sms messages stating that our account is seriously in arrears. Firstly we DO NOT have an Edgars neither will we ever have one with your company again. Please sort out your debt collecting centre to remove our number from your database. We went into one of your stores and they checked the account and the balace was seriously ZERO. You are wasting our time and surely you have better things to do instead of sending out false messages and making people angry for no reason. </p>
Kindly forward us your account or ID number so that we may assist further Alternatively, kindly be advised that the matter regarding the account enquiry as it still shows that its in arrears and you also stated that it should have been closed, the matter has to be sent to the accounts team for actioning. The accounts team may be reached on the below details for follow up. Please find the below reference number for your email ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly forward us your account or ID number so that we may assist further Alternatively, kindly be advised that the matter regarding the account enquiry as it still shows that its in arrears and you also stated that it should have been closed, the matter has to be sent to the accounts team for actioning. The accounts team may be reached on the below details for follow up. Please find the below reference number for your email ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.