RM
Riaan M
1 reviews | Active since Feb 2016
03 Feb 2016, 14:02
Account Closed 2011
On the 22/07/2011 my Edgars Account was paid up with the amount of R 5 643.75 and closed after payment was done.The lady at the till said that the account is now closed. 2016 I have Received a Call from A company Called MBD saying that Edgars Handed over my account with an outstanding Balance of R 164.63! After my conversation with Edgars Head Office. \The account will be cleared Mr. Myburgh\" they said but i am still phoning to clear the account as it is not my error. Every day the same old story! "
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Edgars's replyOfficial
04 Feb 2016, 11:55Hello RiaanMyburgh,
Thank you for bringing the above concerns to our attention in regards to your account status.
Please be advised that your query has been escalated to our regional credit office for investigation purposes. Upon their findings feedback will be consolidated and provided directly to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention in regards to your account status.
Please be advised that your query has been escalated to our regional credit office for investigation purposes. Upon their findings feedback will be consolidated and provided directly to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edgars's reply04 Feb 2016, 11:55
Official
Hello RiaanMyburgh,
Thank you for bringing the above concerns to our attention in regards to your account status.
Please be advised that your query has been escalated to our regional credit office for investigation purposes. Upon their findings feedback will be consolidated and provided directly to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention in regards to your account status.
Please be advised that your query has been escalated to our regional credit office for investigation purposes. Upon their findings feedback will be consolidated and provided directly to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,