Account cancellation

<p>On the 30 of Septermber i went to an edcon store and settled my oustanding account balance, i then requested that they close my account as im no longer interested. The lady who helped me told me the cancellation will only be effective the following day becouse it takes +24 hours for transcaction to reflect on their side, she said i will get a call the following day to confirm that im closing the account. I did not receive any call and on monday 03/10/16 i sent an email and i was told i will get a response in 48hrs and i didnt. I then called on the 05/10/16 and the lady who helped told me she can see that i settled the account and that i attempted to cancell it, after holding for 15 min + she asked me to hold again, i told her im running out of airtime and she said she will call me back as soon as she finishes the cancellation process, she hasnt called too.</p> <p> </p> <p> </p>