1 reviews | Active since Sept 2012
ACCOUNT BLOCKED FOR NO REASON
<p>fFor 4 months now when using my Edgars account it is blocked and have to contact call centre which i have consistantly done, todate the problem is not resolved i always have to contact them as the warning code for some reason is not permenantly removed, falling a victim of being treated like a ********, not to mention having to spend hours at edgars, i cannot stand this as i have been a loyal customer and great payer to add to that. May you please look into this and ensure that this issue is permenantly resolved as i cannot stand this embarassment anymore, </p>
Thank you for bringing the above concerns to our attention.
As discussed telephonically please be advised your query is referred to our regional credit office to address the block code issue. Feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Thank you for bringing the above concerns to our attention.
As discussed telephonically please be advised your query is referred to our regional credit office to address the block code issue. Feedback confirming resolution will be communicated to you within the next 48 working hours.
Please find below reference number for this query:
***/GO
Should you need any further assistance please do not hesitate to contact us on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***