Account blocked

<p>Good day, about 2 years ago I lost my job and struggled to pay my account. I ended up making an arrangement to pay R100 a month until it was paid off. I havent used the account since it was paid off. Now I have been employed for kore than a year again and would like to reopen the account, but several branches told me I can never have an account with Edgars again. I have not been black listed, I just struggled at the time to pay the account, now I am employed full time again and can definitely pay the account. How is it possible that I am blocked from having an account forever after making arrangements as well? How do I go about proving that I am able to pay the account if I do not get a chance of doing so? Even if I have a small credit limit to pay off in say 3 months to start off with? Can someone please assist me in this matter so that I can build up a good credit score? I am only a student still and have no idea how to fix this.</p>