Account blocked

<p>on 22/12/2016 there was a ********** experience that went through on my edgars account from East Rand Mall branch. In January, I noticed this and lodged a dispute at the East Rand Mall branch. I then returned to the branch on 26/01/2017 to follow up on my dispute and found out that the ********** transaction had been reversed off my account. My account was however still blocked. The person that assisted me in calling the ***** dept then had the block code lifted off my account, and they confirmed that it had been done. On 30/01/2017 when I tried to make a purchase, I was informed by the branch that the account was blocked.</p>