Account

My Mothers was told her account was closed, when she wanted to purchase some items at one of the edgars stores and at the same time she was informed that she has available credit but could not use it. We phoned customer service and they told her account was permanently blocked. And she had to wait for edgars to reactivate her account. This was very sad for her to hear and be treated like this as an edgars customer and ex-employee. She has worked for that company for more than 25 years. The is also a hollard insuramce that she was paying throught that account. She has never skipped a payment. Even though sometime she would not pay the minimun due but she made a payment every month. Now her 25 years insurance policy has lapsed and no one had informed her that her account was closed until she wanted to use it. She made payments at the store every month no one said anything. This is disgusting service very poor. Its even worse for her as the store that she worked for all her life has just turned her world upside down.