bN
bertania N

1 reviews | Active since Dec 2015

06 Jan 2016, 21:58

account

I always experience a bad service,empty promises.its been 4months ihave overpayed my account with edgars alwys coming up with excuses last time I wrong on hello pter they rep**** even asked me to email my id,recent bank statement and ask me to wait for 24 hours nothing happend,I called they **** and say my money is in.called again and they said they busy with my account .iwant to take them to court they are robers and treat theirs customers bad I hate the company.the time iwas owing them they willcall several times in a day and hand you to their lawyer's.i dnt want anything to do with they they have my numbers and email but no one is bothering to call me .I have told everyone that are close to me how bad they are and use people ...iwill take this far im tired nompumelo ndlovu didnt fet back to me all full of lies and priscila khunone,stephen gouden all full of lies and empty promises no one is bothering to call me after I have sent all my details to them<br> edgars is very very bad

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Replies (1)
Edgars
Edgars's reply07 Jan 2016, 16:49
Official
Hello mabetah,

It is with great displeasure to hear that you haven't received your refund. That is certainly not the type of service that indicates our standards. Please be advised we have referred this query to the Remittance department as a matter of priority. We
assure you concrete feedback will be given to you shortly.

Please find your reference number: ***/GO

Should you need any further assistance, please do not hesitate to contact the accounts department on ***.

Kind regards,
Customer Experience Team.
Call Centre: ***