DD
Daniel D

1 reviews | Active since Sept 2010

12 Apr 2015, 19:49

acc opened **********ly

Customer name: Daniel Dekker<br> <br> Reference Number: ***/GO<br> <br> An Edgars account was opened *******ly on my name between 2007/2008. <br> <br> I would like to know how is this possible?<br> <br> I filled in a Dispute form + copy of I.D and it was send via the Parow Edgars branch for investigation.<br> <br> After I matriculated in 2006, I started working in Klerksdorp in 2007 till 2010.<br> <br> Somebody opened a Edgars account on my name and used all my details and the credit allocated, was used on a monthly basis. Because I didn't stay in Cape Town, accounts came to my parents house and they started paying for it since they thought its mine because I was in the police academy during that time.<br> <br> Only after several months and years I realized somebody used my particulars for this transaction and filled in a application form and \some"consultant authorized it? Now who is this consultant? Did they work together in a team?<br> <br> I want feedback and immediately.<br> <br> <br> """

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Replies (1)
Edgars
Edgars's reply15 Apr 2015, 08:39
Official
Hello MrDek,

Thank you for raising your concerns with us. Kindly note this matter was referred to the ***** department but they require an affidavit from the police station. We apologise for the overall experience, and we can understand that this matter has been prolonging but we assure you concrete feedback will be given to you shortly.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the accounts department on ***

Kind regards.
Edcon customer experience team,
***

Best regards,