Abuse of digital information of edgars clients.

You will not believe the nightmare it has become to pay your account at an EDGARS branch! You have to wait more than 15 minutes just to get a statement on an instalment. So i was asking for my instalment amount, the next thing i was told i could not access my account because i refused to do a biometric scan of my face, identity. I asked for the terms and condition attached to the privacy if i submit my information i was then stonewalled and account refered to ***** department.

I asked for a supervisor i was refused, i asked for an email with terms and conditions attached to privacy rights as a customer and was refused.

How can a company decide for me what to do with my identity, what type of institutions are these. I am closing my account, will be paying the monthly fees but EDGARS you have lost a loyal customer.