Absolutely disguisted
I have been billed for a service on my cel phone which I don't receive & it was only supposed to be for 6 months, 8 months I am still been billed plus there are so many extra charges on my account. Phoned several times, keep on getting told, somebody will phone me back and it will be sorted out, nobody phones back and neither does the problem get sorted out! Guys be careful, don't fall for these fantastic offers which don't materialize and you keep on getting charged for!!
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
15 Apr 2016, 08:49Hello Shuddered,
Thank you for raising your concerns with us. As per our telephonic conversation please be advised we have escalated your query to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for raising your concerns with us. As per our telephonic conversation please be advised we have escalated your query to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply15 Apr 2016, 08:49
Official
Hello Shuddered,
Thank you for raising your concerns with us. As per our telephonic conversation please be advised we have escalated your query to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for raising your concerns with us. As per our telephonic conversation please be advised we have escalated your query to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,