ABSOLUTE WORST OF THE WORST

So apparently I need to take to Hello Peter for any form of customer service from Edgars. After I tried numerous times to apply online - someone finally contacted me from the applications department. She asked for my documents and I sent them within 10 minutes. Low and behold its two weeks later and apparently I got approved for a Jet account (which I did not even apply for!) Please note that I am not interested in a Jet card and/or account - else I would have app**** to them for one? Once I queried the account, the person who is responsible for that application and approval has dropped from the face of the Earth. I called Jet, who in turn refered me back to Edgars. So I called Edgars who said I must first cancel my Jet account? - which does not exist seeing as though I didn't apply there and did not accept any offers. I called Edgars three more times and every time I get a different number for a different department to contact. Why is it my job to sort out the mess you guys made? And sure you probably couldn't care about one new customer seeing as though you are a large company but be sure to know that I will spread the word on your absolutely ********** service to anyone and everyone I know.

If Edgars so badly doesn't want new customers and if they cant train their personnel to know how to actually assist customers and who to direct complaints or queries to, then maybe they should rather close their doors to any new form of customer and stick to those customers who app**** for accounts when everything was once done via fax. - Don't bother contacting me and apologizing for the awful service or rather absolute lack thereof - not interested