DW
Dorothy W

1 reviews | Active since May 2016

12 May 2016, 06:18

A very unhappy Edgars customer

<p>Dear hellopeter</p> <p>I'm writing obo my father, who is a 76 year old pensioner. He has an account with Edgars & made arrangements with them in February 2015 to pay R500 pm to settle his balance of R10k. Edgars charge my dad R250 interest every month ( which I think is totally ridiculous) & he queried this issue with them, but according to Edcon it is their policy. It's been more than a year that he's been paying R500 pm & he still owes them R7k. How long will he have to pay still??? I'm totally disgusted with them.</p>

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Replies (1)
Edgars
Edgars's reply12 May 2016, 11:25
Official

Thank you for taking the time to share your concerns with us. Please be advised your query has been escalated to our accounts management team for further assistance regarding your fathers account.

Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,

Edcon customer experience team,

***