A month later and still no response from Edgars

<p>After paying up and closing my account two years ago, it appeared that somehow the credit bureau was not informed and i am late on payments by 2 months. After calling customer care they confirmed that my account was closed 2 years ago and they will email me proof within 48 hours- this was two weeks ago.</p> <p>I called again and the gentleman again confirm that my account was closed and my matter was apparently escalated to the supervisor.</p> <p>I am STILL awaiting a letter confirming that my account is closed</p> <p>I am extremely unhappy about the service </p> <p>All i am requesting is a letter proving that my account is closed!!!</p> <p>I am being forced to take legal action.</p> <p> </p>