AG
Aldaine G

1 reviews | Active since May 2020

18 Oct 2022, 15:46

A consultant assisted me who was not able to answer or help me instead simply disregarded me and re directed me

A consultant assisted me who was not able to answer or help me instead simply disregarded me and re directed me. I felt that this was rude. I would like to be able to log in and check on my account balances like other clothing stores. However edgars does seem to be behind on customer service and capabilities.

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Replies (1)
Edgars
Edgars's reply19 Oct 2022, 15:44
Official
Dear Aldaine,

Thank you for taking my call and I appreciate your time.

As per our telephonic conversation, I have emailed you the code for checking your account balance and instalments.

Should you require any further assistance, please feel free to contact us.

Thank you and stay safe.