RC
Rob C

1 reviews | Active since Aug 2020

19 Aug 2020, 16:10

A big thank you to branch manager of Hollard insurance Northgate

I had been battling for nearly two months to claim my uncles funeral policy. I could not get anyone at the call center and was becoming desparate. On a whim, I looked for the nearest Hollard insurance branch and I was lucky enough to find one a kilometre from my house at Northgate mall. From the moment I walked in and greeted by The branch manager Lolo Mohapi, I felt at ease. She was so extremely helpful and in less than 20 minutes, she had spoken to her head office and sent the outstanding document. When she got off the phone, she told me with a big smile on her face, that the claim would be approved in less than 24 and payed out. I am overjoyed to have just received the payment in the promised time. Thank you so much Lolo. You are a star

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