1 reviews | Active since Sept 2012
A 36D is a 36D is a 36D...or is it?
On Saturday the 13th of June I went to Edgars in Westwood to replenish my much diminished supply of underwear. I don't have the leisure to be able to try on each and every item, but I would assume that certain sizing, such as bras would at least be the same between items within a single brand, let alone within items in the store. I purchased several twin sets of bras, 2 sets from Free2BU, one set of Shelley and another set that I liked. Both of the Free2BU sets are marked 36D. When I tried them on at home i realised there was something very wrong with the sizing. One of the sets did not fit AT ALL! I laid them out together, and one set is more than 10cm different in size, with the cups being smaller too! My underbust measurement is EXACTLY 36;" I expect to GET Edgars not Jet!<br> I places a complaint through the Edgars web site on the 14th - and have still had NO response ."""
Our attempt to contact you at 08:39 AM was unsuccessful.
Please note the sizes might be 36 B but the cut is different. We have liaised with management and they state that you may come to the store with the Bras and the tags, and the proof of purchase. The admin manager will assist you.
Please find your reference number; ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
Our attempt to contact you at 08:39 AM was unsuccessful.
Please note the sizes might be 36 B but the cut is different. We have liaised with management and they state that you may come to the store with the Bras and the tags, and the proof of purchase. The admin manager will assist you.
Please find your reference number; ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number.
Kind regards
Edcon customer experience team.
***
