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Ben B

1 reviews | Active since Nov 2017

21 Nov 2017, 20:02

8 Years of Account Hara*****t from Edcon (Edgars)

After several, and I mean several e-mails to Edcon and their debt collectors, we are still at square 1. We have been sequestrated in 2009 as per order of the High Court - Northern Gauteng - Pretoria on 2009/08/19. Still to date after MANY attempts to get each and every person we've spoken with to finalize this matter we have a new collector harassing us from start, DMC Debt Collectors East London.

Edcon, please read the following, and if English is not your common language please advise and I will gladly pay for a translation.

We have yet again provided your debt collector DMC with a copy of the order from the court, we will keep Edcon and DMC accountable for any communication received in any form or media, by default, and report this matter to the Consumer Council and should we not get joy, we will legally take this matter up. Effective from 2018/11/21 18:00.

PLEASE RESOLVE THIS MATTER............. !!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Replies (2)
Edgars
Edgars's reply22 Nov 2017, 11:54
Official

Thank you for bringing this matter to our attention .As per our discussion your query has been escalated to our accounts department and feed back will be provided once our investigations have been finalized .***/GO

Kind regards

The Edgar's Customer Experience Team

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Ben B's update21 Aug 2018, 19:28
Reviewer Update
Today, we received yet another call with regards to this account. As the post made on November 2017, we are now taking legal action against Edgars, I am 100% sure we will even win with all the proof of submissions and all the harassment we had to endure. It is now on a personal level since todays call was made personal by company who called. On 28/11/2017 we supp**** the required documentation to Emmanuel Matodzi Reference Number ********** 0904/GO. We received confirmation that the email send was read on 29/11/2017 at 2:06pm, received from the AccountsJHB. On 21/11/2017 we have sent the documentation to DMC as well, notifying them to communicate the matter to Edgars, the notice also included reference that we will take the matter legally should they fail to communicate such with Edgars. We have received communication from Michelle Goliath at DMC on 22/11/2017 at 04:07pm to inform us the matter has been communicated to the correct department to be attended to. Yet to date we now start to receive these calls again, guess with whom I have an appointment tomorrow, your have guessed correctly, my attorney, he will most likely be in touch with the consumer board and Edgars legal department.