VN
Vanessa N

1 reviews | Active since Oct 2012

09 Sept 2015, 14:15

75% OFF NOT AT CENTURION STORE

I went to the edgars store at Sandton - and bought many items on the 75% sale . However some items didn't have sizes so I drove the next day to the centurion branch. After spending 3 hours picking the items - I went to the cashier to pay - to my astonishment nearly 80% of the items I chose were not marked down yet they had tags on them and they were on the 75% rack! not to mention I had seen the very same items on sale at Sandton. Today I went to the Bedfordview Edgars and I am rather upset as the items I had chosen at centurion is 75% off!!! SERIOUSLY ??? further to that was a pair of Addias takkies that was marked down at centurion - it was 75 off. when I looked closer I saw 1 was a size the other size 8 - I asked the guy to please check for me and he said he cant......NOT IMPRESSED AT ALL! SO NOW I LOST OUT ON ALL THE ITEMS I CHOSE AT CENTURION FOR NOTHING BECAUSE SOME1 WAS TOO DAMN LAZY TO UPDATE THE SYSTEM!

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Replies (1)
Edgars
Edgars's reply11 Sept 2015, 15:35
Official
Hello ryanvanessa,

Thank you for notifying us of the unpleasant shopping experience. Please be advised we have referred this matter to the store manager to review and address, as that is not the type of service that indicates our standards. We apologise for the lapse in service, but we assure you concrete feedback will be given to you shortly.

The reference number for your query is: ***/GO

If you require any further assistance, please be more than welcome to contact us on the below number

Kind regards.
Edcon customer experience
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