AG
Alashcia G
1 reviews | Active since Apr 2019
02 Apr 2019, 13:13
***-card number ster kinekor issue
Hi Edgar's,
So I had an issue on Friday night when I went to ster kinekor. I have recently joined Edgar's in January and so far I had no issue until Friday. I waited for 2 weeks for Edgar's to activate my club card in January, which I pay for every month and have not been able to use because ster kinekor tells me that it is still not activated.
So my issue is that I had to wait 2 weeks for the card to be activated and when I go to the movies it says it's not activated, resulting in me paying full price and defeating the purpose of me having club vip. So can you please assist me once more and activate my club card so that I can activate my rewards with ster kinekor please.
Thank you
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Replies (2)
Edgars's replyOfficial
02 Apr 2019, 13:43Dear Alashcia,
Thank you for bringing the above concerns to our attention and please accept our sincere apologies for the lapse in service experienced in this regard.
Kindly note your Edgar club card is activated successfully today, however you will have to wait a period of 48 hours before the card can be utilised.
NB: In regards to the Ster Kinekor benefit you need to pay for 2 movie tickets at a regular at the same time pay a once off R30 registration fee in order to qualify for a discount for a maximum of 2 movie tickets per day on your next visit.
Your reference number remains the same:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing the above concerns to our attention and please accept our sincere apologies for the lapse in service experienced in this regard.
Kindly note your Edgar club card is activated successfully today, however you will have to wait a period of 48 hours before the card can be utilised.
NB: In regards to the Ster Kinekor benefit you need to pay for 2 movie tickets at a regular at the same time pay a once off R30 registration fee in order to qualify for a discount for a maximum of 2 movie tickets per day on your next visit.
Your reference number remains the same:
***/GO
Kind Regards
The Edgars Team
***
Edgars's reply02 Apr 2019, 13:43
Official
Dear Alashcia,
Thank you for bringing the above concerns to our attention and please accept our sincere apologies for the lapse in service experienced in this regard.
Kindly note your Edgar club card is activated successfully today, however you will have to wait a period of 48 hours before the card can be utilised.
NB: In regards to the Ster Kinekor benefit you need to pay for 2 movie tickets at a regular at the same time pay a once off R30 registration fee in order to qualify for a discount for a maximum of 2 movie tickets per day on your next visit.
Your reference number remains the same:
***/GO
Kind Regards
The Edgars Team
***
Thank you for bringing the above concerns to our attention and please accept our sincere apologies for the lapse in service experienced in this regard.
Kindly note your Edgar club card is activated successfully today, however you will have to wait a period of 48 hours before the card can be utilised.
NB: In regards to the Ster Kinekor benefit you need to pay for 2 movie tickets at a regular at the same time pay a once off R30 registration fee in order to qualify for a discount for a maximum of 2 movie tickets per day on your next visit.
Your reference number remains the same:
***/GO
Kind Regards
The Edgars Team
***
AG
Alashcia G's updateReviewer Update
02 Apr 2019, 14:16Thank you so much for your help :)
AG
Alashcia G's update02 Apr 2019, 14:16
Reviewer Update
Thank you so much for your help :)