6 UNAUTHORISED Insurance DEDUCTIONS
I App**** for a Account protection plan - with the very first account the following were also deducted -<br> 1) Life membership fee R39-50<br> 2) Edgars Funeral Insurance R46-83<br> 3) Family Provider Plan R36-71<br> 4)Hospital Cash back insurance MBR R67-71<br> 5) Dental Insurance member only R35-00<br> 6)Edgars Legal Plan R39-00<br> I would like to know who authorised this as i specifically said no thank you to these insurance deductions.<br> THIS IS ***** !!! AND IF THIS IS NOT HANDLED IMMEDIATELY I WILL TAKE IT FURTHER
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
14 Feb 2015, 14:30Hello DeidreF,
We are deeply sorry that the financial services were enrolled without your consent. We have therefore referred this matter to the accounts department to cancel and credit your account. We assure you concrete feedback will be given to you shortly.
You reference number is: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
We are deeply sorry that the financial services were enrolled without your consent. We have therefore referred this matter to the accounts department to cancel and credit your account. We assure you concrete feedback will be given to you shortly.
You reference number is: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
Edgars's reply14 Feb 2015, 14:30
Official
Hello DeidreF,
We are deeply sorry that the financial services were enrolled without your consent. We have therefore referred this matter to the accounts department to cancel and credit your account. We assure you concrete feedback will be given to you shortly.
You reference number is: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***
We are deeply sorry that the financial services were enrolled without your consent. We have therefore referred this matter to the accounts department to cancel and credit your account. We assure you concrete feedback will be given to you shortly.
You reference number is: ***/GO
If you require any further assistance, please contact the accounts department on ***
Kind regards.
Edcon customer experience team,
***